At UGI LLC, we strive for 100% customer satisfaction. Our services include debris removal, site cleanup, material handling, hauling, demolition support, and site preparation. Due to the nature of these services, we have the following refund policy:
- Services Rendered
- Payments made for services that have already been performed cannot be refunded.
- We ensure all work is completed to agreed specifications and standards before project completion.
- Cancellations
- If a service is canceled at least 48 hours before the scheduled start, we will issue a full refund of any advance payment.
- Cancellations made less than 48 hours prior may be subject to a partial cancellation fee depending on work already scheduled or prepared.
- Disputes and Adjustments
- If you are unsatisfied with our service, please contact us immediately. We will review the issue and work to resolve it promptly.
- Any adjustments or partial refunds are evaluated on a case-by-case basis and determined by the scope of work and any expenses incurred.
- How to Request a Refund
- Contact us by email or phone with your service details and reason for refund:
Email: shuncaine@yahoo.com
Phone: +1 517‑391‑2181
- We will respond within 3 business days to discuss the request.
- Contact Us
For questions regarding this Refund Policy or to submit a refund request:
UGI LLC
800 W Willow
Lansing, MI, USA
Email: shuncaine@yahoo.com
Phone: +1 517‑391‑2181